Telecommunications operators on Thursday said that setting data prices at realistic levels would enable them to provide first-rate quality of service to subscribers.
They stated this in Lagos while faulting the suspension of the data tariff increment by the Nigerian Communications Commission.
The suspended data tariff floor would have increased charges for data services offered by telecommunications operators from December 1, 2016.
The Director, Public Affairs, NCC, Mr. Tony Ojobo, who announced the suspension of the tariff increase on Wednesday, had said, “The commission has weighed all of these and consequently asked all operators to maintain the status quo until the conclusion of a study to determine retail prices for broadband and data services in Nigeria.”
However, speaking on behalf of the telecoms companies, the Association of Licensed Telecommunications Operators of Nigeria said while it was imperative that the operators continued to explore opportunities to provide their subscribers with more value for their money, “it is important that prices be set at realistic levels.”
In a statement made available to our correspondent, ALTON stated, “This will ensure that subscribers are not only able to afford services, but that operators are also in a position to provide first-rate quality of service to their subscribers.
“It is our belief that interventions such as these are in keeping with the NCC’s tradition of implementing customer-centric regulatory initiatives such as the Do-Not-Disturb service and the Mobile Number Portability scheme, which were introduced to enhance customer satisfaction with telecommunications services.
“Price changes for data services across all networks following any intervention by the NCC were not expected to have a detrimental effect on broadband penetration, contrary to some sentiments being expressed in the media.”
The ALTON Chairman, Mr. Gbenga Adebayo, and Publicity Secretary, Mr. Damian Udeh, signed the statement.
It further read, “While we fully understand the public sentiments that would appear to have greeted the announcement of a minimum data tariff being introduced by the Nigerian Communications Commission, the Association of Licensed Telecommunications Operators of Nigeria wishes to make the following comments in respect of this development.”